Zachodniopomorski Uniwersytet Technologiczny w Szczecinie

Wydział Technologii i Inżynierii Chemicznej - Chemical Engineering (S1)

Sylabus przedmiotu Social Communication and Negotiation Techniques:

Informacje podstawowe

Kierunek studiów Chemical Engineering
Forma studiów studia stacjonarne Poziom pierwszego stopnia
Tytuł zawodowy absolwenta inżynier
Obszary studiów charakterystyki PRK, kompetencje inżynierskie PRK
Profil ogólnoakademicki
Moduł —
Przedmiot Social Communication and Negotiation Techniques
Specjalność przedmiot wspólny
Jednostka prowadząca Studium Nauk Humanistycznych i Społecznych
Nauczyciel odpowiedzialny Katarzyna Szymańska <Katarzyna_Szymanska@zut.edu.pl>
Inni nauczyciele
ECTS (planowane) 3,0 ECTS (formy) 3,0
Forma zaliczenia zaliczenie Język angielski
Blok obieralny 1 Grupa obieralna 2

Formy dydaktyczne

Forma dydaktycznaKODSemestrGodzinyECTSWagaZaliczenie
wykładyW7 45 3,01,00zaliczenie

Wymagania wstępne

KODWymaganie wstępne
W-1No prerequisites.

Cele przedmiotu

KODCel modułu/przedmiotu
C-1Acquiring the practical ability to analyze and evaluate communication behaviors in terms of their social and organizational implications, as well as the conscious selection of communication behaviors in line with the goal, we intend to accomplish. Theoretical and practical recognition of persuasive influences as a form of influencing people.The ability to apply the rules of persuasive influence in negotiations.

Treści programowe z podziałem na formy zajęć

KODTreść programowaGodziny
wykłady
T-W-1Definitions and models of the communication process. Basics of effective communication. Types of communication situations and types of communication (informational and persuasive communication).9
T-W-2Listening as a factor ensuring the effectiveness of interpersonal communication (styles and types of listening).6
T-W-3Non-verbal communication, facial expressions, gestures, spatial behavior.6
T-W-4Basic skills that help in coping with stressful situations and in negotiating.3
T-W-5Alternative methods of conflict resolution. Negotiations as a method of conflict resolution. The concept of negotiation, negotiation situation, criteria for evaluating negotiations. Phases and styles of negotiating.9
T-W-6Techniques of self-presentation and preparation of public speeches.3
T-W-7Information and disinformation. Digital communication Media communication. Global communication. Social communication in different cultures7
T-W-8Written test2
45

Obciążenie pracą studenta - formy aktywności

KODForma aktywnościGodziny
wykłady
A-W-1Lecture participation45
A-W-2Individual literature studies10
A-W-3Repetition of the lecture content to the written test15
A-W-4One-on-On Teaching Consultation5
75

Metody nauczania / narzędzia dydaktyczne

KODMetoda nauczania / narzędzie dydaktyczne
M-1Activating methods – lecture and didactic discussion, multimedia presentation.

Sposoby oceny

KODSposób oceny
S-1Ocena podsumowująca: Written final exam test on the lecture contents

Zamierzone efekty uczenia się - wiedza

Zamierzone efekty uczenia sięOdniesienie do efektów kształcenia dla kierunku studiówOdniesienie do efektów zdefiniowanych dla obszaru kształceniaOdniesienie do efektów uczenia się prowadzących do uzyskania tytułu zawodowego inżynieraCel przedmiotuTreści programoweMetody nauczaniaSposób oceny
ChEn_1A_A02a_W01
The student has knowledge of the rules of efficient communication and methods of alternative conflict resolution.		ChEn_1A_W16——C-1T-W-1, T-W-2, T-W-3, T-W-4, T-W-5, T-W-6, T-W-7M-1S-1

Zamierzone efekty uczenia się - umiejętności

Zamierzone efekty uczenia sięOdniesienie do efektów kształcenia dla kierunku studiówOdniesienie do efektów zdefiniowanych dla obszaru kształceniaOdniesienie do efektów uczenia się prowadzących do uzyskania tytułu zawodowego inżynieraCel przedmiotuTreści programoweMetody nauczaniaSposób oceny
ChEn_1A_A02a_U01
The student has the ability to communicate effectively and skilfully uses techniques to improve communication.		ChEn_1A_U02, ChEn_1A_U05, ChEn_1A_U11——C-1T-W-1, T-W-2, T-W-3, T-W-4, T-W-5, T-W-6, T-W-7M-1S-1
ChEn_1A_A02a_U02
The student has the ability to recognize and avoid or use persuasive message and uses skillfully persuasive rules in negotiations.		ChEn_1A_U02, ChEn_1A_U11——C-1T-W-1, T-W-2, T-W-3, T-W-4, T-W-5, T-W-6, T-W-7M-1S-1

Zamierzone efekty uczenia się - inne kompetencje społeczne i personalne

Zamierzone efekty uczenia sięOdniesienie do efektów kształcenia dla kierunku studiówOdniesienie do efektów zdefiniowanych dla obszaru kształceniaOdniesienie do efektów uczenia się prowadzących do uzyskania tytułu zawodowego inżynieraCel przedmiotuTreści programoweMetody nauczaniaSposób oceny
ChEn_1A_A02a_K01
The student demonstrates communication, negotiation and persuasion competences enabling efficient work in a team, reporting of his work, also with the use of multimedia.		ChEn_1A_K03, ChEn_1A_K07——C-1T-W-1, T-W-2, T-W-3, T-W-4, T-W-5, T-W-6, T-W-7M-1S-1

Kryterium oceny - wiedza

Efekt uczenia sięOcenaKryterium oceny
ChEn_1A_A02a_W01
The student has knowledge of the rules of efficient communication and methods of alternative conflict resolution.		2,0Unacceptable understanding of course material
3,0Serious deficiencies in understanding the core subject material
3,5Some deficiencies in understanding the subject material
4,0Some deficiencies in understanding the core subject material
4,5Some mild deficiencies in Mastery of subject material
5,0Complete Mastery of subject material

Kryterium oceny - umiejętności

Efekt uczenia sięOcenaKryterium oceny
ChEn_1A_A02a_U01
The student has the ability to communicate effectively and skilfully uses techniques to improve communication.		2,0Unacceptable understanding of course material
3,0Serious deficiencies in understanding the core subject material
3,5Some deficiencies in understanding the subject material
4,0Some deficiencies in understanding the core subject material
4,5Some mild deficiencies in Mastery of subject material
5,0Complete Mastery of subject material
ChEn_1A_A02a_U02
The student has the ability to recognize and avoid or use persuasive message and uses skillfully persuasive rules in negotiations.		2,0Unacceptable understanding of course material
3,0Serious deficiencies in understanding the core subject material
3,5Some deficiencies in understanding the subject material
4,0Some deficiencies in understanding the core subject material
4,5Some mild deficiencies in Mastery of subject material
5,0Complete Mastery of subject material

Kryterium oceny - inne kompetencje społeczne i personalne

Efekt uczenia sięOcenaKryterium oceny
ChEn_1A_A02a_K01
The student demonstrates communication, negotiation and persuasion competences enabling efficient work in a team, reporting of his work, also with the use of multimedia.		2,0Unacceptable understanding of course material
3,0Serious deficiencies in understanding the core subject material
3,5Some deficiencies in understanding the subject material
4,0Some deficiencies in understanding the core subject material
4,5Some mild deficiencies in Mastery of subject material
5,0Complete Mastery of subject material

Literatura podstawowa

  1. Matthew McKay, Martha Davis, Patrick Fanning, Messages: The Communication Skills Book, New Harbinger Publications, Inc., 2009
  2. Steve Duck, David T. McMahan, The Basics of Communication: A Relational Perspective, SAGE Publications, 2012
  3. Linda L. Putnam, Michael E. Roloff, Communication and Negotiation, SAGE Publications, Inc., 1992

Literatura dodatkowa

  1. Mareike Schoop, Negotiation communication revisited, Central European Journal of Operations Research, 2011, volume 29 (2021), pages 163–176.

Treści programowe - wykłady

KODTreść programowaGodziny
T-W-1Definitions and models of the communication process. Basics of effective communication. Types of communication situations and types of communication (informational and persuasive communication).9
T-W-2Listening as a factor ensuring the effectiveness of interpersonal communication (styles and types of listening).6
T-W-3Non-verbal communication, facial expressions, gestures, spatial behavior.6
T-W-4Basic skills that help in coping with stressful situations and in negotiating.3
T-W-5Alternative methods of conflict resolution. Negotiations as a method of conflict resolution. The concept of negotiation, negotiation situation, criteria for evaluating negotiations. Phases and styles of negotiating.9
T-W-6Techniques of self-presentation and preparation of public speeches.3
T-W-7Information and disinformation. Digital communication Media communication. Global communication. Social communication in different cultures7
T-W-8Written test2
45

Formy aktywności - wykłady

KODForma aktywnościGodziny
A-W-1Lecture participation45
A-W-2Individual literature studies10
A-W-3Repetition of the lecture content to the written test15
A-W-4One-on-On Teaching Consultation5
75
(*) 1 punkt ECTS, odpowiada około 30 godzinom aktywności studenta
PoleKODZnaczenie kodu
Zamierzone efekty uczenia sięChEn_1A_A02a_W01The student has knowledge of the rules of efficient communication and methods of alternative conflict resolution.
Odniesienie do efektów kształcenia dla kierunku studiówChEn_1A_W16Has knowledge necessary to understand non-technical conditions of engineering activity.
Cel przedmiotuC-1Acquiring the practical ability to analyze and evaluate communication behaviors in terms of their social and organizational implications, as well as the conscious selection of communication behaviors in line with the goal, we intend to accomplish. Theoretical and practical recognition of persuasive influences as a form of influencing people.The ability to apply the rules of persuasive influence in negotiations.
Treści programoweT-W-1Definitions and models of the communication process. Basics of effective communication. Types of communication situations and types of communication (informational and persuasive communication).
T-W-2Listening as a factor ensuring the effectiveness of interpersonal communication (styles and types of listening).
T-W-3Non-verbal communication, facial expressions, gestures, spatial behavior.
T-W-4Basic skills that help in coping with stressful situations and in negotiating.
T-W-5Alternative methods of conflict resolution. Negotiations as a method of conflict resolution. The concept of negotiation, negotiation situation, criteria for evaluating negotiations. Phases and styles of negotiating.
T-W-6Techniques of self-presentation and preparation of public speeches.
T-W-7Information and disinformation. Digital communication Media communication. Global communication. Social communication in different cultures
Metody nauczaniaM-1Activating methods – lecture and didactic discussion, multimedia presentation.
Sposób ocenyS-1Ocena podsumowująca: Written final exam test on the lecture contents
Kryteria ocenyOcenaKryterium oceny
2,0Unacceptable understanding of course material
3,0Serious deficiencies in understanding the core subject material
3,5Some deficiencies in understanding the subject material
4,0Some deficiencies in understanding the core subject material
4,5Some mild deficiencies in Mastery of subject material
5,0Complete Mastery of subject material
PoleKODZnaczenie kodu
Zamierzone efekty uczenia sięChEn_1A_A02a_U01The student has the ability to communicate effectively and skilfully uses techniques to improve communication.
Odniesienie do efektów kształcenia dla kierunku studiówChEn_1A_U02Is able to communicate with professionals and others, using various techniques of transferring information, also in a foreign language.
ChEn_1A_U05Has the ability to learn, e.g. to raise professional competences.
ChEn_1A_U11Is able to notice systemic and non-technical aspects while formulating and solving engineering tasks.
Cel przedmiotuC-1Acquiring the practical ability to analyze and evaluate communication behaviors in terms of their social and organizational implications, as well as the conscious selection of communication behaviors in line with the goal, we intend to accomplish. Theoretical and practical recognition of persuasive influences as a form of influencing people.The ability to apply the rules of persuasive influence in negotiations.
Treści programoweT-W-1Definitions and models of the communication process. Basics of effective communication. Types of communication situations and types of communication (informational and persuasive communication).
T-W-2Listening as a factor ensuring the effectiveness of interpersonal communication (styles and types of listening).
T-W-3Non-verbal communication, facial expressions, gestures, spatial behavior.
T-W-4Basic skills that help in coping with stressful situations and in negotiating.
T-W-5Alternative methods of conflict resolution. Negotiations as a method of conflict resolution. The concept of negotiation, negotiation situation, criteria for evaluating negotiations. Phases and styles of negotiating.
T-W-6Techniques of self-presentation and preparation of public speeches.
T-W-7Information and disinformation. Digital communication Media communication. Global communication. Social communication in different cultures
Metody nauczaniaM-1Activating methods – lecture and didactic discussion, multimedia presentation.
Sposób ocenyS-1Ocena podsumowująca: Written final exam test on the lecture contents
Kryteria ocenyOcenaKryterium oceny
2,0Unacceptable understanding of course material
3,0Serious deficiencies in understanding the core subject material
3,5Some deficiencies in understanding the subject material
4,0Some deficiencies in understanding the core subject material
4,5Some mild deficiencies in Mastery of subject material
5,0Complete Mastery of subject material
PoleKODZnaczenie kodu
Zamierzone efekty uczenia sięChEn_1A_A02a_U02The student has the ability to recognize and avoid or use persuasive message and uses skillfully persuasive rules in negotiations.
Odniesienie do efektów kształcenia dla kierunku studiówChEn_1A_U02Is able to communicate with professionals and others, using various techniques of transferring information, also in a foreign language.
ChEn_1A_U11Is able to notice systemic and non-technical aspects while formulating and solving engineering tasks.
Cel przedmiotuC-1Acquiring the practical ability to analyze and evaluate communication behaviors in terms of their social and organizational implications, as well as the conscious selection of communication behaviors in line with the goal, we intend to accomplish. Theoretical and practical recognition of persuasive influences as a form of influencing people.The ability to apply the rules of persuasive influence in negotiations.
Treści programoweT-W-1Definitions and models of the communication process. Basics of effective communication. Types of communication situations and types of communication (informational and persuasive communication).
T-W-2Listening as a factor ensuring the effectiveness of interpersonal communication (styles and types of listening).
T-W-3Non-verbal communication, facial expressions, gestures, spatial behavior.
T-W-4Basic skills that help in coping with stressful situations and in negotiating.
T-W-5Alternative methods of conflict resolution. Negotiations as a method of conflict resolution. The concept of negotiation, negotiation situation, criteria for evaluating negotiations. Phases and styles of negotiating.
T-W-6Techniques of self-presentation and preparation of public speeches.
T-W-7Information and disinformation. Digital communication Media communication. Global communication. Social communication in different cultures
Metody nauczaniaM-1Activating methods – lecture and didactic discussion, multimedia presentation.
Sposób ocenyS-1Ocena podsumowująca: Written final exam test on the lecture contents
Kryteria ocenyOcenaKryterium oceny
2,0Unacceptable understanding of course material
3,0Serious deficiencies in understanding the core subject material
3,5Some deficiencies in understanding the subject material
4,0Some deficiencies in understanding the core subject material
4,5Some mild deficiencies in Mastery of subject material
5,0Complete Mastery of subject material
PoleKODZnaczenie kodu
Zamierzone efekty uczenia sięChEn_1A_A02a_K01The student demonstrates communication, negotiation and persuasion competences enabling efficient work in a team, reporting of his work, also with the use of multimedia.
Odniesienie do efektów kształcenia dla kierunku studiówChEn_1A_K03Is able to cooperate and work in a group. Is able to perform the function of a team leader; is able to estimate the time necessary to accomplish the assigned task.
ChEn_1A_K07Understands the need of communicating to the society, e.g. through mass media, information related to production activity and is able to communicate this information in an understandable manner.
Cel przedmiotuC-1Acquiring the practical ability to analyze and evaluate communication behaviors in terms of their social and organizational implications, as well as the conscious selection of communication behaviors in line with the goal, we intend to accomplish. Theoretical and practical recognition of persuasive influences as a form of influencing people.The ability to apply the rules of persuasive influence in negotiations.
Treści programoweT-W-1Definitions and models of the communication process. Basics of effective communication. Types of communication situations and types of communication (informational and persuasive communication).
T-W-2Listening as a factor ensuring the effectiveness of interpersonal communication (styles and types of listening).
T-W-3Non-verbal communication, facial expressions, gestures, spatial behavior.
T-W-4Basic skills that help in coping with stressful situations and in negotiating.
T-W-5Alternative methods of conflict resolution. Negotiations as a method of conflict resolution. The concept of negotiation, negotiation situation, criteria for evaluating negotiations. Phases and styles of negotiating.
T-W-6Techniques of self-presentation and preparation of public speeches.
T-W-7Information and disinformation. Digital communication Media communication. Global communication. Social communication in different cultures
Metody nauczaniaM-1Activating methods – lecture and didactic discussion, multimedia presentation.
Sposób ocenyS-1Ocena podsumowująca: Written final exam test on the lecture contents
Kryteria ocenyOcenaKryterium oceny
2,0Unacceptable understanding of course material
3,0Serious deficiencies in understanding the core subject material
3,5Some deficiencies in understanding the subject material
4,0Some deficiencies in understanding the core subject material
4,5Some mild deficiencies in Mastery of subject material
5,0Complete Mastery of subject material