Zachodniopomorski Uniwersytet Technologiczny w Szczecinie

Wydział Ekonomiczny - Economics (S1)

Sylabus przedmiotu Social economy:

Informacje podstawowe

Kierunek studiów Economics
Forma studiów studia stacjonarne Poziom pierwszego stopnia
Tytuł zawodowy absolwenta licencjat
Obszary studiów charakterystyki PRK
Profil ogólnoakademicki
Moduł
Przedmiot Social economy
Specjalność przedmiot wspólny
Jednostka prowadząca Katedra Ekonomii i Rachunkowości
Nauczyciel odpowiedzialny Aleksandra Grzesiuk <agrzesiuk@zut.edu.pl>
Inni nauczyciele Aleksandra Grzesiuk <agrzesiuk@zut.edu.pl>
ECTS (planowane) 2,0 ECTS (formy) 2,0
Forma zaliczenia zaliczenie Język polski
Blok obieralny Grupa obieralna

Formy dydaktyczne

Forma dydaktycznaKODSemestrGodzinyECTSWagaZaliczenie
wykładyW1 10 1,00,50zaliczenie
ćwiczenia audytoryjneA1 10 1,00,50zaliczenie

Wymagania wstępne

KODWymaganie wstępne
W-1Knowledge about the functioning of the market economy at the secondary school level.

Cele przedmiotu

KODCel modułu/przedmiotu
C-1Students will get knowledge about alternative ways of solving such important social problems as social exclusion, marginalization of local communities or unemployment.
C-2Getting to know new tools for students to support the activities of non-governmental organizations, new programs financed, among others, from the European Union funds.
C-3Understanding the need to build social capital for local development.

Treści programowe z podziałem na formy zajęć

KODTreść programowaGodziny
ćwiczenia audytoryjne
T-A-1Organisations related to the social economy. Their characteristics and mission.4
T-A-2Non-governmental organizations - objectives and tasks of public benefit organizations.2
T-A-3Volunteering as an element of social economy.2
T-A-4Social entrepreneurship and its manifestations.2
10
wykłady
T-W-1Recognition of social goals within the economic system.2
T-W-2The size and importance of the social economy sector in the world economy and in Poland2
T-W-3Legal basis for the functioning of the social economy sector entities.2
T-W-4Programs supporting the social economy.2
T-W-5Social capital as a factor of local development2
10

Obciążenie pracą studenta - formy aktywności

KODForma aktywnościGodziny
ćwiczenia audytoryjne
A-A-1Participation in classes10
A-A-2Searching for information on the activities of the third sector and the problems dealt with by social economy in the environment (observation, interviews, talks, watching programs, etc.)15
A-A-3Preparation of the presentation on a given topic5
30
wykłady
A-W-1Participation in lectures10
A-W-2Analysis and use of indicated literature and other sources of information.10
A-W-3Preparation for passing the classes10
30

Metody nauczania / narzędzia dydaktyczne

KODMetoda nauczania / narzędzie dydaktyczne
M-1Discussion - open, group etc
M-2Multimedia presentation on a given topic. Teamwork.
M-3A visit to a social economy entity.
M-4Problem lecture
M-5Information lecture
M-6Case study
M-7Group project

Sposoby oceny

KODSposób oceny
S-1Ocena podsumowująca: Final assessment
S-2Ocena formująca: Assessment of presentation (individual project)
S-3Ocena formująca: Assessment of teamwork

Zamierzone efekty uczenia się - wiedza

Zamierzone efekty uczenia sięOdniesienie do efektów kształcenia dla kierunku studiówOdniesienie do efektów zdefiniowanych dla obszaru kształceniaCel przedmiotuTreści programoweMetody nauczaniaSposób oceny
E_1A_O17/1_W01
The student knows what are the alternative ways of solving important social problems, eg social exclusion, marginalization of local communities, unemployment through the help of social economy institutions.
E_1A_W04, E_1A_W05, E_1A_W08, E_1A_W15C-3, C-2, C-1T-W-3M-1, M-2, M-3, M-4, M-5, M-6, M-7S-1, S-2, S-3

Zamierzone efekty uczenia się - umiejętności

Zamierzone efekty uczenia sięOdniesienie do efektów kształcenia dla kierunku studiówOdniesienie do efektów zdefiniowanych dla obszaru kształceniaCel przedmiotuTreści programoweMetody nauczaniaSposób oceny
E_1A_O17/1_U01
Can use the acquired knowledge to interpret social phenomena and indicate ways to solve socio-economic problems of excluded, unemployed and marginalized people.
E_1A_U02, E_1A_U10C-1T-W-2, T-W-1, T-W-4, T-W-3M-1, M-2, M-3, M-4, M-5, M-6, M-7S-1, S-2, S-3
E_1A_O17/1_U02
Student can present issues in the field of social economy in oral and written form.
E_1A_U14C-3, C-2, C-1T-W-2, T-W-1, T-W-4, T-W-5, T-W-3M-1, M-2, M-3, M-4, M-5, M-6, M-7S-1, S-2, S-3

Zamierzone efekty uczenia się - inne kompetencje społeczne i personalne

Zamierzone efekty uczenia sięOdniesienie do efektów kształcenia dla kierunku studiówOdniesienie do efektów zdefiniowanych dla obszaru kształceniaCel przedmiotuTreści programoweMetody nauczaniaSposób oceny
E_1A_O17/1_K01
Student has the ability to independently search for knowledge and strive to expand it and work in a group.
E_1A_K01C-3, C-2, C-1T-W-2, T-W-1, T-W-4, T-W-5, T-W-3M-1, M-2, M-3, M-7S-1, S-3
E_1A_O17/1_K02
Student is sensitive to the problems of excluded, marginalized, unemployed people.
E_1A_K09C-3, C-1T-W-2, T-W-4M-1, M-2, M-3, M-7S-1, S-2, S-3

Kryterium oceny - wiedza

Efekt uczenia sięOcenaKryterium oceny
E_1A_O17/1_W01
The student knows what are the alternative ways of solving important social problems, eg social exclusion, marginalization of local communities, unemployment through the help of social economy institutions.
2,0The student is not able to present the basic methods of solving social problems covered by the program of the subject.
3,0Student knows in a limited scope the basic alternative ways of solving social problems; shows partial indifference and limited interest in issues covered by the material; when expressing knowledge, he makes many minor mistakes in the content and language, and the quality of his statements is partly wrong.
3,5Student knows in a basic scope alternative ways of solving social problems; shows a medium interest in issues covered by the material; when expressing knowledge, he makes minor mistakes in the content and language, and the quality of his speech is partly wrong.
4,0Student mastered almost all the program material in the field of alternative ways to solve social problems; he almost completely acquired the basic program content; shows interest in knowledge; when expressing knowledge, he commits slight deficiencies; his statements are usually correct.
4,5Student mastered the program material in the field of alternative ways to solve social problems; he thoroughly acquainted with the essential program content; shows interest in knowledge; when expressing knowledge, he does not make mistakes; his statements were correct and quite loose.
5,0Student in the field of knowledge goes beyond the curriculum, shows its full understanding and great interest and cognitive curiosity; during the speech it shows confidence, freedom and language correctness.

Kryterium oceny - umiejętności

Efekt uczenia sięOcenaKryterium oceny
E_1A_O17/1_U01
Can use the acquired knowledge to interpret social phenomena and indicate ways to solve socio-economic problems of excluded, unemployed and marginalized people.
2,0Student can not even use the acquired knowledge to interpret social phenomena and indicate ways to solve socio-economic problems of excluded, unemployed and marginalized people.
3,0Student is able to use the acquired knowledge in the basic scope to interpret social phenomena and indicate ways to solve socio-economic problems of excluded, unemployed and marginalized people, with the help of a teacher.
3,5Sstudent is able to use the acquired knowledge in the basic scope to interpret social phenomena and indicate ways to solve socio-economic problems of excluded, unemployed and marginalized people with the help of a teacher.
4,0Sudent can independently use the acquired knowledge to interpret basic social phenomena and indicate ways to solve socio-economic problems of excluded, unemployed and marginalized people.
4,5Student is able to independently use the acquired knowledge to interpret all social phenomena covered by the program and indicate appropriate ways to solve socio-economic problems of excluded, unemployed and marginalized people.
5,0Student can independently use the acquired knowledge to interpret social phenomena, indicate the right ways to solve socio-economic problems of excluded, unemployed and marginalized people, going beyond the program material.
E_1A_O17/1_U02
Student can present issues in the field of social economy in oral and written form.
2,0Student is not able to present views on the social economy in the oral form with the use of a multimedia presentation.
3,0Student is able to present views on the social economy in an oral form using the presenations, with the help of a teacher.
3,5Student is able to present views on the social economy in the oral form with the use of a multimedia presentation with the help of a teacher.
4,0Student can independently present views on social economy in the oral form, using the presentation on a given topic.
4,5Student is able to independently use the acquired knowledge to choose a topic in the field of social economy, the discussion of which will be presented in an oral form with a multimedia presentation.
5,0Student is able to choose the topic and prepare for oral presentation with a multimedia presentation, but it goes beyond the basic program of the subject.

Kryterium oceny - inne kompetencje społeczne i personalne

Efekt uczenia sięOcenaKryterium oceny
E_1A_O17/1_K01
Student has the ability to independently search for knowledge and strive to expand it and work in a group.
2,0Student is not able to supplement and improve the acquired knowledge and skills by himself and work in a group.
3,0Student can, to a limited extent, supplement and improve the acquired knowledge and skills and work in a group with the help of a teacher.
3,5Student is able to supplement and improve the acquired knowledge and skills to a medium degree and work in a group.
4,0Student is able to supplement and improve the acquired knowledge and skills to a large extent and work in a group.
4,5Student is able to independently supplement and improve the acquired knowledge and skills under the current program and work in a group.
5,0Student can independently supplement and improve the acquired knowledge and skills in the field beyond the current program and work in a group.
E_1A_O17/1_K02
Student is sensitive to the problems of excluded, marginalized, unemployed people.
2,0Student does not show sensitivity to the problems of excluded, marginalized and unemployed people.
3,0Student to a limited extent shows sensitivity to the problems of excluded, marginalized and unemployed people, under the influence of the teacher's insiration.
3,5A middle-level student is sensitive to the problems of excluded, marginalized and unemployed people, under the influence of a teacher's insiration.
4,0Student independently demonstrates understanding of the position of excluded, marginalized and unemployed people and reveals sensitivity to their problems.
4,5Student independently demonstrates understanding of the position of excluded, marginalized and unemployed people and reveals sensitivity to their problems, is able to discuss their situation more broadly and shows a willingness to help.
5,0Student independently demonstrates understanding of the position of excluded, marginalized and unemployed people and reveals outstanding sensitivity to their problem, can suggest how to solve some of them and shows willingness to help.

Literatura podstawowa

  1. Ekonomia Społeczna - Półrocznik, 2011, Wydania z lat 2006-2016
  2. Frątczak M., Hausner J., Mazur S. (red.), Wokół ekonomii społecznej, UE w Krakowie, MSAP Kraków, Kraków, 2012
  3. Giza-Oleszczuk A. Hausner J. (red.), Ekonomia społeczna w Polsce: osiagnięcia, bariery rozwoju i potencjał w świetle wyników badań, Fundacja Inicjatyw Społeczno-Ekonomicznych, Warszawa, 2008
  4. Gliński P., Lewenstein B., Siciński A., Samoorganizacja społeczeństwa polskiego: trzeci sektor, Wydawnictwo IFiS PAN, Warszawa, 2002
  5. Grosse T.G, Szanse rozwoju ekonomii społecznej w Polsce – zadania stojące przed nowym rządem, Analizy i Opinie, Warszawa, 2005, 53, ISP
  6. Łukaszuk A., Dobre praktyki z zakresu ekonomii społecznej., Zachodniopomorska Biblioteka Ekonomii Społecznej, Szczecin, 2009
  7. Przedsiębiorstwo społeczne w środowisku lokalnym, Stowarzyszenie Klon/Jawor, Warszawa, 2008
  8. Social enterprise. A new model for poverty reduction and employment generation, UNDP, Bratislava, 2011
  9. Wygnański K., O ekonomii społecznej - podstawowe pojęcia, instytucje i kompetencje, Zachodniopomorska Biblioteka Ekonomii Społecznej, Szczecin, 2009

Literatura dodatkowa

  1. Głażewska D., Finanse w organizacji pozarządowej, Akademia Rozwoju Filantropii w Polsce, Warszawa, 2006
  2. Kaźmierczak T., Rymsza A., W stronę aktywnej polityki społecznej, ISP, Warszawa, 2003
  3. Portal internetowy ekonomiaspołeczna.pl, 2014

Treści programowe - ćwiczenia audytoryjne

KODTreść programowaGodziny
T-A-1Organisations related to the social economy. Their characteristics and mission.4
T-A-2Non-governmental organizations - objectives and tasks of public benefit organizations.2
T-A-3Volunteering as an element of social economy.2
T-A-4Social entrepreneurship and its manifestations.2
10

Treści programowe - wykłady

KODTreść programowaGodziny
T-W-1Recognition of social goals within the economic system.2
T-W-2The size and importance of the social economy sector in the world economy and in Poland2
T-W-3Legal basis for the functioning of the social economy sector entities.2
T-W-4Programs supporting the social economy.2
T-W-5Social capital as a factor of local development2
10

Formy aktywności - ćwiczenia audytoryjne

KODForma aktywnościGodziny
A-A-1Participation in classes10
A-A-2Searching for information on the activities of the third sector and the problems dealt with by social economy in the environment (observation, interviews, talks, watching programs, etc.)15
A-A-3Preparation of the presentation on a given topic5
30
(*) 1 punkt ECTS, odpowiada około 30 godzinom aktywności studenta

Formy aktywności - wykłady

KODForma aktywnościGodziny
A-W-1Participation in lectures10
A-W-2Analysis and use of indicated literature and other sources of information.10
A-W-3Preparation for passing the classes10
30
(*) 1 punkt ECTS, odpowiada około 30 godzinom aktywności studenta
PoleKODZnaczenie kodu
Zamierzone efekty uczenia sięE_1A_O17/1_W01The student knows what are the alternative ways of solving important social problems, eg social exclusion, marginalization of local communities, unemployment through the help of social economy institutions.
Odniesienie do efektów kształcenia dla kierunku studiówE_1A_W04Identyfikuje podstawowe rodzaje więzi społecznych, ich wpływ na gospodarkę oraz zna rządzące nimi prawidłowości
E_1A_W05Ma podstawową wiedzę o człowieku jako podmiocie tworzącym i działającym w strukturach społeczno-gospodarczych oraz zna prawidłowości związane z ich funkcjonowaniem
E_1A_W08Zna podstawowe normy i reguły prawno-organizacyjne warunkujące funkcjonowanie podmiotów gospodarczych i instytucji społecznych, ich naturę i sposoby działania
E_1A_W15Zna ogólne zasady tworzenia i rozwoju form indywidualnej przedsiębiorczości wykorzystującej wiedzę z zakresu ekonomii
Cel przedmiotuC-3Understanding the need to build social capital for local development.
C-2Getting to know new tools for students to support the activities of non-governmental organizations, new programs financed, among others, from the European Union funds.
C-1Students will get knowledge about alternative ways of solving such important social problems as social exclusion, marginalization of local communities or unemployment.
Treści programoweT-W-3Legal basis for the functioning of the social economy sector entities.
Metody nauczaniaM-1Discussion - open, group etc
M-2Multimedia presentation on a given topic. Teamwork.
M-3A visit to a social economy entity.
M-4Problem lecture
M-5Information lecture
M-6Case study
M-7Group project
Sposób ocenyS-1Ocena podsumowująca: Final assessment
S-2Ocena formująca: Assessment of presentation (individual project)
S-3Ocena formująca: Assessment of teamwork
Kryteria ocenyOcenaKryterium oceny
2,0The student is not able to present the basic methods of solving social problems covered by the program of the subject.
3,0Student knows in a limited scope the basic alternative ways of solving social problems; shows partial indifference and limited interest in issues covered by the material; when expressing knowledge, he makes many minor mistakes in the content and language, and the quality of his statements is partly wrong.
3,5Student knows in a basic scope alternative ways of solving social problems; shows a medium interest in issues covered by the material; when expressing knowledge, he makes minor mistakes in the content and language, and the quality of his speech is partly wrong.
4,0Student mastered almost all the program material in the field of alternative ways to solve social problems; he almost completely acquired the basic program content; shows interest in knowledge; when expressing knowledge, he commits slight deficiencies; his statements are usually correct.
4,5Student mastered the program material in the field of alternative ways to solve social problems; he thoroughly acquainted with the essential program content; shows interest in knowledge; when expressing knowledge, he does not make mistakes; his statements were correct and quite loose.
5,0Student in the field of knowledge goes beyond the curriculum, shows its full understanding and great interest and cognitive curiosity; during the speech it shows confidence, freedom and language correctness.
PoleKODZnaczenie kodu
Zamierzone efekty uczenia sięE_1A_O17/1_U01Can use the acquired knowledge to interpret social phenomena and indicate ways to solve socio-economic problems of excluded, unemployed and marginalized people.
Odniesienie do efektów kształcenia dla kierunku studiówE_1A_U02Potrafi zastosować podstawową wiedzę teoretyczną i pozyskiwać dane do analizowania konkretnych procesów i zjawisk społeczno-gospodarczych
E_1A_U10Wykorzystuje zdobytą wiedzę do rozstrzygania dylematów pojawiających się w pracy zawodowej
Cel przedmiotuC-1Students will get knowledge about alternative ways of solving such important social problems as social exclusion, marginalization of local communities or unemployment.
Treści programoweT-W-2The size and importance of the social economy sector in the world economy and in Poland
T-W-1Recognition of social goals within the economic system.
T-W-4Programs supporting the social economy.
T-W-3Legal basis for the functioning of the social economy sector entities.
Metody nauczaniaM-1Discussion - open, group etc
M-2Multimedia presentation on a given topic. Teamwork.
M-3A visit to a social economy entity.
M-4Problem lecture
M-5Information lecture
M-6Case study
M-7Group project
Sposób ocenyS-1Ocena podsumowująca: Final assessment
S-2Ocena formująca: Assessment of presentation (individual project)
S-3Ocena formująca: Assessment of teamwork
Kryteria ocenyOcenaKryterium oceny
2,0Student can not even use the acquired knowledge to interpret social phenomena and indicate ways to solve socio-economic problems of excluded, unemployed and marginalized people.
3,0Student is able to use the acquired knowledge in the basic scope to interpret social phenomena and indicate ways to solve socio-economic problems of excluded, unemployed and marginalized people, with the help of a teacher.
3,5Sstudent is able to use the acquired knowledge in the basic scope to interpret social phenomena and indicate ways to solve socio-economic problems of excluded, unemployed and marginalized people with the help of a teacher.
4,0Sudent can independently use the acquired knowledge to interpret basic social phenomena and indicate ways to solve socio-economic problems of excluded, unemployed and marginalized people.
4,5Student is able to independently use the acquired knowledge to interpret all social phenomena covered by the program and indicate appropriate ways to solve socio-economic problems of excluded, unemployed and marginalized people.
5,0Student can independently use the acquired knowledge to interpret social phenomena, indicate the right ways to solve socio-economic problems of excluded, unemployed and marginalized people, going beyond the program material.
PoleKODZnaczenie kodu
Zamierzone efekty uczenia sięE_1A_O17/1_U02Student can present issues in the field of social economy in oral and written form.
Odniesienie do efektów kształcenia dla kierunku studiówE_1A_U14Posiada umiejętność przygotowania typowych wystąpień ustnych w języku polskim i obcym z zakresu ekonomii dotyczących zagadnień szczegółowych, z wykorzystaniem podstawowych ujęć teoretycznych, a także różnych źródeł
Cel przedmiotuC-3Understanding the need to build social capital for local development.
C-2Getting to know new tools for students to support the activities of non-governmental organizations, new programs financed, among others, from the European Union funds.
C-1Students will get knowledge about alternative ways of solving such important social problems as social exclusion, marginalization of local communities or unemployment.
Treści programoweT-W-2The size and importance of the social economy sector in the world economy and in Poland
T-W-1Recognition of social goals within the economic system.
T-W-4Programs supporting the social economy.
T-W-5Social capital as a factor of local development
T-W-3Legal basis for the functioning of the social economy sector entities.
Metody nauczaniaM-1Discussion - open, group etc
M-2Multimedia presentation on a given topic. Teamwork.
M-3A visit to a social economy entity.
M-4Problem lecture
M-5Information lecture
M-6Case study
M-7Group project
Sposób ocenyS-1Ocena podsumowująca: Final assessment
S-2Ocena formująca: Assessment of presentation (individual project)
S-3Ocena formująca: Assessment of teamwork
Kryteria ocenyOcenaKryterium oceny
2,0Student is not able to present views on the social economy in the oral form with the use of a multimedia presentation.
3,0Student is able to present views on the social economy in an oral form using the presenations, with the help of a teacher.
3,5Student is able to present views on the social economy in the oral form with the use of a multimedia presentation with the help of a teacher.
4,0Student can independently present views on social economy in the oral form, using the presentation on a given topic.
4,5Student is able to independently use the acquired knowledge to choose a topic in the field of social economy, the discussion of which will be presented in an oral form with a multimedia presentation.
5,0Student is able to choose the topic and prepare for oral presentation with a multimedia presentation, but it goes beyond the basic program of the subject.
PoleKODZnaczenie kodu
Zamierzone efekty uczenia sięE_1A_O17/1_K01Student has the ability to independently search for knowledge and strive to expand it and work in a group.
Odniesienie do efektów kształcenia dla kierunku studiówE_1A_K01Samodzielnej pracy oraz pracy w zespole (słuchanie, negocjacje, perswazja, prezentacja)
Cel przedmiotuC-3Understanding the need to build social capital for local development.
C-2Getting to know new tools for students to support the activities of non-governmental organizations, new programs financed, among others, from the European Union funds.
C-1Students will get knowledge about alternative ways of solving such important social problems as social exclusion, marginalization of local communities or unemployment.
Treści programoweT-W-2The size and importance of the social economy sector in the world economy and in Poland
T-W-1Recognition of social goals within the economic system.
T-W-4Programs supporting the social economy.
T-W-5Social capital as a factor of local development
T-W-3Legal basis for the functioning of the social economy sector entities.
Metody nauczaniaM-1Discussion - open, group etc
M-2Multimedia presentation on a given topic. Teamwork.
M-3A visit to a social economy entity.
M-7Group project
Sposób ocenyS-1Ocena podsumowująca: Final assessment
S-3Ocena formująca: Assessment of teamwork
Kryteria ocenyOcenaKryterium oceny
2,0Student is not able to supplement and improve the acquired knowledge and skills by himself and work in a group.
3,0Student can, to a limited extent, supplement and improve the acquired knowledge and skills and work in a group with the help of a teacher.
3,5Student is able to supplement and improve the acquired knowledge and skills to a medium degree and work in a group.
4,0Student is able to supplement and improve the acquired knowledge and skills to a large extent and work in a group.
4,5Student is able to independently supplement and improve the acquired knowledge and skills under the current program and work in a group.
5,0Student can independently supplement and improve the acquired knowledge and skills in the field beyond the current program and work in a group.
PoleKODZnaczenie kodu
Zamierzone efekty uczenia sięE_1A_O17/1_K02Student is sensitive to the problems of excluded, marginalized, unemployed people.
Odniesienie do efektów kształcenia dla kierunku studiówE_1A_K09Wykazywania otwartości na świat i zrozumienia dla różnych kultur
Cel przedmiotuC-3Understanding the need to build social capital for local development.
C-1Students will get knowledge about alternative ways of solving such important social problems as social exclusion, marginalization of local communities or unemployment.
Treści programoweT-W-2The size and importance of the social economy sector in the world economy and in Poland
T-W-4Programs supporting the social economy.
Metody nauczaniaM-1Discussion - open, group etc
M-2Multimedia presentation on a given topic. Teamwork.
M-3A visit to a social economy entity.
M-7Group project
Sposób ocenyS-1Ocena podsumowująca: Final assessment
S-2Ocena formująca: Assessment of presentation (individual project)
S-3Ocena formująca: Assessment of teamwork
Kryteria ocenyOcenaKryterium oceny
2,0Student does not show sensitivity to the problems of excluded, marginalized and unemployed people.
3,0Student to a limited extent shows sensitivity to the problems of excluded, marginalized and unemployed people, under the influence of the teacher's insiration.
3,5A middle-level student is sensitive to the problems of excluded, marginalized and unemployed people, under the influence of a teacher's insiration.
4,0Student independently demonstrates understanding of the position of excluded, marginalized and unemployed people and reveals sensitivity to their problems.
4,5Student independently demonstrates understanding of the position of excluded, marginalized and unemployed people and reveals sensitivity to their problems, is able to discuss their situation more broadly and shows a willingness to help.
5,0Student independently demonstrates understanding of the position of excluded, marginalized and unemployed people and reveals outstanding sensitivity to their problem, can suggest how to solve some of them and shows willingness to help.